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Getting started

Set up
Fovela

Sign up, confirm your email, then install Fovela on each computer.

Start free trial

No card is required for the 30-day trial, and you won’t be charged automatically.

You’ll need

Your work email, device count, and administrator access to the computers you want to monitor.

  1. 01

    Sign up

    Tell us about your business and how many devices you want to monitor.

    Open the signup form
  2. 02

    Confirm your email

    Open the email from support@fovela.io and choose “Review and confirm my trial.” On the page, press “Confirm and start my trial.” After you confirm, we email your private setup link.

    Can’t find the email?

    Check Spam or Junk. Use the confirmation email before requesting a sign-in link. Keep your private setup link within your business.

    Example Fovela setup email
    Example setup email.
  3. 03

    Install Fovela

    Open your setup page on each computer. Download its Windows, Mac, or Linux setup file and run it with administrator access.

    Keep the computer online until it appears in your dashboard.

    Show installation instructions

    Download the matching setup file from your private dashboard first. Repeat these steps on every computer you want to monitor.

    Windows

    Save the newest setup file in Downloads as Fovela-Setup.ps1, replacing any earlier copy with that name.

    1. Open Start and search for PowerShell.
    2. Choose Run as administrator and approve the prompt.
    3. Paste this line and press Enter:
    powershell -NoProfile -ExecutionPolicy Bypass -File "$env:USERPROFILE\Downloads\Fovela-Setup.ps1"

    Mac or Linux

    Save the newest setup file in Downloads as Fovela-Setup.sh, replacing any earlier copy with that name. Open Terminal, paste this line, and press Enter:

    bash ~/Downloads/Fovela-Setup.sh

    Enter the computer’s administrator password if asked. It won’t appear as you type.

    You approve installation on each computer. Keep the setup files and private link within your business.

    Example dashboard with Windows, Mac, and Linux setup downloads
    Example setup page, before installation.

After installation

Your dashboard

See which computers are connected, check their health, and open a support chat for a specific device.

Example Fovela dashboard with individual computers and the selected device’s results
Example dashboard with sample devices and measurements.

A connected computer may take a few minutes to report its first performance score.

Setup and support questions

How do I get help?

In your dashboard: open Support, choose the computer, describe the issue, and select “Start chat.” Your request and replies stay in one conversation.

By phone or email: call (618) 228-1609 or email support@fovela.io. Give your account email, the device name, and what happened. All phone support is automated.

If you request follow-up, open the review link we send, choose the affected computer, and confirm the request. A verified mobile can also receive a text link. Opening a link alone does not authorize technical work.

Your conversation shows progress and results. Email notices let you know when there’s an update or a question. Reply in the same conversation; completed requests stay readable. Approve changes that could interrupt your business.

Example support request with a conversation and reply box
Example support conversation.
How do I give my team access?

Open People in your dashboard. Enter their name and work email, choose their access level, and send an invitation. They accept it and sign in with their own email.

Support users can view device health and request help. Administrators can also connect devices and manage support users. Only the owner can manage administrators.

Invitations expire after 48 hours. Resend an invitation or remove access from the same list. Don’t share your owner link.

Example People screen showing individual invitations and access levels
Example People screen with sample accounts.
How do I sign in again?

Choose Customer sign in, enter your work email, and open the sign-in link. You don’t need a password. Invited users accept their invitation first.

Text sign-in is optional. In your dashboard, choose “Verify your mobile,” enter your number, and agree to verification texts. Review and confirm the message. Links and codes work once and expire after 10 minutes.

What do the scores measure?

The performance score reflects CPU, memory, and disk use. Select a computer for its measurements. Security and reliability are shown separately.

The overall score averages computers with current performance measurements. Missing results show as unknown and aren’t counted in that average.

What happens when the trial ends?

Your dashboard shows your trial end date and monthly price. Your device count sets the rate for every device: 1–4: $30, 5–14: $25, 15+: $20 per device per month.

We email before the trial ends and again when it ends. There’s no automatic charge. New installations and new support requests pause after the trial; existing monitoring stays in place.

Online payment is not available yet. We’ll add payment options to your dashboard when they’re available.

Does setup change our phone service?

Your existing numbers stay in place while you connect your computers. New numbers and number transfers have a separate setup; online phone setup isn’t available yet.

Contact Fovela before a carrier change. A number transfer needs your written authorization.

Start a 30-day trial

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